The FreshVion Portable Desktop Range Hood comes with a 3000mAh rechargeable battery, which provides up to 5–6 hours of continuous use on a full charge. This makes it perfect for long cooking sessions without worrying about recharging.

Setting up the FreshVion Portable Desktop Range Hood is easy:

1. Insert the connecting rod into the base and secure it.
2. Install the main unit onto the connecting rod.
3. Adjust the suction power and tilt angle to your desired level (up to 125°).

Once these steps are done, your range hood is ready to use!

No, the FreshVion Portable Desktop Range Hood is designed for indoor use only. It should not be used with open flames, such as outdoor grills or BBQs.

For optimal performance, we recommend cleaning the activated carbon filter every 2–3 weeks. You can remove the front round clasp ring of the filter and wash it gently. This ensures maximum smoke and oil absorption.

If your Desktop Range Hood is not working correctly, first check if it's properly plugged in or charged. If issues persist, contact our support team at freshvion@gmail.com. We'll assist you with troubleshooting or offer a replacement if needed.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment's progress and delivery status.

If you wish to cancel your order, please contact us immediately at freshvion@gmail.com. We process orders quickly, so cancellations must be requested within 24 hours of placing your order.

Currently, we only ship within the USA. However, we plan to expand to international shipping in the future, so please stay tuned for updates.

If you need to update your shipping address, please contact us at freshvion@gmail.com within 24 hours. After this period, the shipping address cannot be changed as orders are processed quickly.

If your package arrives damaged, please take clear photos of the damage and contact us immediately at freshvion@gmail.com. We'll work with you to resolve the issue, either by offering a replacement or issuing a refund.

We accept returns within 10 days of delivery, provided the product is in unused, original condition. Please refer to our Return Policy page for more details on how to initiate a return.

We accept the following payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express, and more.
• Digital Wallets: Apple Pay, Google Pay
• PayPal

We use 2Checkout for secure payment processing and ensure your data is encrypted and secure.

Once we receive your return, it can take 3–4 weeks for the refund to be processed. The refund will be issued to your original payment method.

Yes, we use SSL encryption technology to protect your sensitive data during transactions. Your credit card and personal information are stored securely and are never shared with third parties.

For any questions, concerns, or issues, you can reach out to our Customer Support team via:

• Email: support@freshvion.com

Our support team is available to assist you 7 days a week.

Yes! We offer free shipping on all orders over $100 within the USA.

We offer 3–5 day delivery for all orders. You'll receive tracking information once your order is dispatched, so you can monitor your package's journey to your door!