Privacy Policy

This Privacy Policy explains how FreshVion (freshvion.com) collects, uses, and shares your personal information when you visit our website or make a purchase.

Personal Information We Collect

When you visit freshvion.com, we automatically collect certain details about your device. This includes your web browser, IP address, time zone, and some cookies installed on your device.

As you browse the site, we also collect information about the specific web pages or products you view, which websites or search terms refer you to the site, and how you interact with the site. This automatically collected data is referred to as "Device Information".

We collect Device Information using the following technologies:

Cookies: Small data files placed on your device that often contain an anonymous unique identifier. For more details on cookies and how to disable them, visit www.allaboutcookies.org
Log Files: These track actions on the site, collecting data like your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files that record how you browse the site.

Additionally, when you make a purchase or attempt a purchase through the site, we collect specific details from you, including your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number. This is referred to as "Order Information".

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information we collect primarily to fulfill orders placed through the site, including processing your payment, arranging shipping, and providing invoices or order confirmations. Additionally, we use this information to:

Communicate with you.
Screen orders for potential risk or fraud.
Provide you with information or advertising about our products or services, in line with your preferences.

We use Device Information to help screen for potential fraud (especially your IP address) and to improve and optimize our site. This includes generating analytics on how customers interact with the site and evaluating the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your personal information with third parties to help us use your personal data as outlined above. For example:

Shopify powers our online store. You can read more about how Shopify uses your personal information here.
Google Analytics helps us better understand how customers use the site. You can read more about how Google uses your data here, and you can opt out of Google Analytics here.
We may also share your personal information to comply with laws and regulations, respond to legal requests like subpoenas or search warrants, or protect our rights.

Targeted Advertising

We may use your personal information to send you targeted advertisements or marketing communications that we believe may interest you. For more details on how targeted advertising works, you can visit the Network Advertising Initiative’s educational page here.

Do Not Track

Please note that we do not alter our site’s data collection practices when we detect a "Do Not Track" signal from your browser.

Your Rights

If you are a resident of the European Union, you have the right to access the personal information we hold about you. You can also request to have it corrected, updated, or deleted. To exercise these rights, please contact us using the information below.

Additionally, as a European resident, please note that we process your information to fulfill any contracts we may have with you (such as when you place an order on the site) or for our legitimate business interests as described above. Your information may also be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through our site, we will keep your Order Information for our records unless you request that we delete it. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, with the updated date.